Limits & Quotas
Understand how CatchIntent measures usage and what’s included in each plan.
Plan Limits
Section titled “Plan Limits”| Resource | Basic | Pro | Enterprise |
|---|---|---|---|
| Signals per month | 100 | 300 | 500+ |
| Listeners | 3 | 10 | 25+ |
| Keywords per listener | 5 | 8 | 100 |
| Team members | 1 | 5 | Unlimited |
| AI Response Suggestions | — | ✓ | ✓ |
| CRM Integration | — | HubSpot | All CRMs |
| Webhooks | — | ✓ | ✓ |
| API Access | — | — | ✓ |
| Agentic Search Credits | 50/mo | 100/mo | Custom |
| Signal Retention | 90 days | 180 days | 365 days |
What Counts as a Signal
Section titled “What Counts as a Signal”A signal is counted when a post:
- Matches your listener’s keywords
- Scores above your relevance threshold
- Is saved to your signals dashboard
These Count
Section titled “These Count”| Scenario | Counts? |
|---|---|
| Post matches keywords and passes threshold | Yes |
| Promoted dropped post | Yes |
| Same post matched by multiple listeners | Once per listener match |
These Don’t Count
Section titled “These Don’t Count”| Scenario | Counts? |
|---|---|
| Post matches keywords but below threshold | No (it’s a “dropped post”) |
| Post is filtered out before AI scoring | No |
| Viewing a signal | No |
| Changing signal status | No |
| Generating response suggestions | No (separate limit) |
Signal Quota
Section titled “Signal Quota”When You Approach Your Limit
Section titled “When You Approach Your Limit”You’ll see a warning in the dashboard when you’re near your monthly limit.
When You Hit Your Limit
Section titled “When You Hit Your Limit”- Monitoring continues in the background
- New signals are held in a queue
- You’ll be notified to upgrade
- Upgrading immediately releases queued signals
Quota Reset
Section titled “Quota Reset”Your signal quota resets at the start of every month. Unused signals don’t roll over.
Listener Limits
Section titled “Listener Limits”Your plan determines how many listeners you can have active.
| Plan | Active Listeners | Keywords per Listener |
|---|---|---|
| Basic | 3 | 5 |
| Pro | 10 | 8 |
| Enterprise | 25 | 100 |
Reaching Your Listener Limit
Section titled “Reaching Your Listener Limit”If you need more listeners:
- Upgrade to a plan with more listeners
- Consolidate — Combine similar listeners by adding more keywords to one listener
- Delete listeners you no longer need
Team Member Limits
Section titled “Team Member Limits”| Plan | Team Members |
|---|---|
| Basic | 1 (owner only) |
| Pro | Up to 5 |
| Enterprise | Up to 10 |
The workspace owner always counts as one member. Need more seats? Contact sales for custom enterprise plans.
AI Response Suggestions
Section titled “AI Response Suggestions”| Plan | Available |
|---|---|
| Basic | — |
| Pro | ✓ |
| Enterprise | ✓ |
Response suggestions are available on Pro and Enterprise plans. You can regenerate up to 3 times per signal, with a short cooldown between regenerations.
Webhooks
Section titled “Webhooks”| Plan | Available |
|---|---|
| Basic | — |
| Pro | ✓ |
| Enterprise | ✓ |
Webhooks let you send signals to external systems for automation workflows and custom notifications.
CRM Integration
Section titled “CRM Integration”| Plan | Available CRMs |
|---|---|
| Basic | — |
| Pro | HubSpot |
| Enterprise | HubSpot, Pipedrive, Close, Zoho CRM |
CRM integration lets you sync signals directly to your CRM as contacts and deals. Two-way sync keeps your pipeline in sync with deal outcomes.
See the CRM Integration guide for setup instructions.
Platform Limits
Section titled “Platform Limits”All plans include access to these platforms at no extra cost:
- Hacker News
- Bluesky
X (Twitter)
Section titled “X (Twitter)”X/Twitter monitoring is included in your plan:
| Plan | X Listeners Included |
|---|---|
| Basic | 1 |
| Pro | 3 |
| Enterprise | Custom |
LinkedIn intelligence is available via Agentic Search. Basic plans include 50 search credits per month and Pro plans include 100 search credits per month. Additional credit packs (500, 1,000, or 2,500 credits) can be purchased from Settings → Billing. Pack credits never expire.
Agentic Search Credits
Section titled “Agentic Search Credits”Agentic Search uses credits to power AI-driven LinkedIn prospecting. Each of these actions consumes one credit:
- Searching LinkedIn for prospects matching your description
- Enriching contacts with professional details, email, and company info
- Company research to build context for outreach
Monthly Allocation
Section titled “Monthly Allocation”| Plan | Credits per Month |
|---|---|
| Basic | 50 |
| Pro | 100 |
| Enterprise | Custom |
Monthly credits reset at the start of each billing cycle. Unused monthly credits do not roll over.
Credit Packs
Section titled “Credit Packs”Need more credits? Purchase one-time credit packs from Settings → Billing:
| Pack | Credits |
|---|---|
| Starter | 500 |
| Growth | 1,000 |
| Scale | 2,500 |
Credits from packs never expire and are consumed only after your monthly allocation is used up.
Autopilot Budget Caps
Section titled “Autopilot Budget Caps”When using Autopilot to run recurring searches, you can set a maximum credit budget per task to prevent runaway usage. Once the budget cap is reached, the Autopilot task pauses until you increase the cap or it resets with your next billing cycle (for monthly credits).
Checking Your Credit Balance
Section titled “Checking Your Credit Balance”View your current credit balance anytime:
- Go to Settings → Billing
- See Agentic Search Credits under Usage This Period
- View monthly credits remaining and any pack credits available
API Limits
Section titled “API Limits”API access is available on Enterprise plans. Contact [email protected] for details on rate limits and access.
Fair Use
Section titled “Fair Use”While we don’t impose hard limits on certain activities, we expect reasonable usage:
- Frequent exports — Automated bulk exports may be rate limited
- Excessive webhook failures — Consistently failing webhooks may be paused
- Abuse — Accounts that appear to be scraping or abusing the service may be suspended
Checking Your Usage
Section titled “Checking Your Usage”View your current usage anytime:
- Go to Settings → Billing
- See Usage This Period
- View signals used, listeners active, and team members
Upgrading for More
Section titled “Upgrading for More”If you need more of anything:
- Go to Settings → Billing
- Click Upgrade Plan
- Select a plan that fits your needs
Upgrades take effect immediately.