Slack Integration

Connect CatchIntent to Slack to receive signals where your team already works. Slack integration uses OAuth for secure, one-click setup.

Setup

1. Navigate to Notifications

   Go to Alerts → Notifications in your CatchIntent dashboard.

2. Add Slack Notification

   Click Add Notification and select Slack as the type.

3. Connect & Select Channel

   Click Add to Slack. You’ll be redirected to Slack where you can:

   • Authorize CatchIntent to post messages
   • Select the channel where you want to receive notifications

   We recommend a dedicated channel like #leads or #intent-signals.

4. Done!

   After selecting your channel, you’ll be redirected back to CatchIntent. Your Slack notification is automatically configured and ready to use. You’ll see a welcome message in your selected channel confirming the connection.

Tip

The channel selection happens during Slack authorization — no extra steps needed after connecting!

Note

You need to be a Slack workspace admin or have permission to install apps to complete the OAuth connection.

Message Format

Each signal appears as a rich Slack message containing:

• Signal title — Post summary
• Post content — The relevant text (truncated if long)
• Relevance score — Visual indicator of match quality
• Platform & author — Where it came from and who posted
• Direct link — Button to view the original post
• Dashboard link — Button to view full details in CatchIntent

Connecting to Listeners

After creating a Slack notification:

1. Go to Listeners
2. Edit the listener you want to send to Slack
3. In the alerts section, select your Slack notification
4. Save the listener

You can connect multiple listeners to the same Slack notification, or create separate notifications for different channels.

Changing Channels

To send notifications to a different channel:

1. Go to Alerts → Notifications
2. Click on your Slack notification
3. Click Reconnect
4. Select the new channel during the Slack authorization flow

Your notification will be updated to use the new channel.

Best Practices

Dedicated Channel

We recommend creating a channel specifically for CatchIntent signals. Good naming examples:

• #catchintent-leads
• #intent-signals
• #buying-intent

This keeps signals organized and avoids mixing with other team notifications.

Thread Discussions

Use Slack threads to discuss signals:

• Reply in thread to claim a lead
• Share response strategies
• Coordinate who’s responding

Relevance Thresholds

Set appropriate thresholds on your listeners to avoid notification fatigue. Start at 75% and adjust based on signal quality.

Disconnecting

To disconnect Slack:

1. Go to Alerts → Notifications
2. Click on your Slack notification
3. Click Disconnect

This removes the OAuth connection. You can reconnect at any time.

Troubleshooting

Not receiving messages?

• Verify the Slack connection is still active (check for “Connected to [workspace]” status)
• Ensure the selected channel still exists and hasn’t been archived
• Check that your listener is active and connected to the Slack notification

Connection expired?

• Click Reconnect to re-authorize CatchIntent with Slack
• You’ll select a channel again during the authorization flow

Want to use a different channel?

• Click Reconnect on your Slack notification
• Select the new channel during the Slack authorization

Too many notifications?

• Raise the relevance threshold on your listeners
• Consider using scheduled summaries instead of real-time