Email Notifications

Email is the simplest way to receive signals. No setup required beyond adding a recipient email.

Setup

1. Go to Notifications

   Navigate to Alerts → Notifications in your dashboard.

2. Click Add Notification

   Select Email as the notification type.

3. Enter Recipient Email

   Add the email address that should receive signals. This can be your personal email, a team alias, or a shared inbox.

4. Name Your Alert

   Give it a descriptive name like “Lead signals - email” or “Competitor alerts”.

5. Save and Test

   Click Save, then use the Test button to verify delivery.

Email Format

Each signal email includes:

• Subject line — Signal summary
• Post content — The original text that triggered the signal
• Relevance score — How well it matches your listener
• AI reasoning — Why this was surfaced
• Direct link — Click to view on the original platform
• Dashboard link — View full details in CatchIntent

Connecting to Listeners

After creating an email notification:

1. Go to Listeners
2. Edit the listener you want to receive emails for
3. In the alerts section, select your email notification
4. Save the listener

Tip

You can connect multiple email alerts to a single listener, or one email alert to multiple listeners.

Scheduled Summaries

Instead of (or in addition to) real-time emails, you can set up scheduled digests:

1. Go to Alerts → Summaries
2. Click Create Summary
3. Choose frequency: Daily, Weekly, or Monthly
4. Set the time and timezone
5. Select which alerts should send summaries

Summaries aggregate signals from the chosen period into a single email.

Managing Email Volume

If you’re getting too many emails:

1. Raise the relevance threshold — Only receive higher-quality signals
2. Use scheduled summaries — Get a digest instead of real-time
3. Refine keywords — Remove broad terms generating noise
4. Split by listener — Some listeners email, others Slack

Troubleshooting

Not receiving emails?

• Check your spam folder
• Verify the email address is correct
• Ensure the listener is active
• Confirm the email alert is connected to the listener

Getting too many emails?

• Raise the relevance threshold on your listeners
• Consider switching to scheduled summaries
• Review keyword performance for noisy terms