Question 1

What is CatchIntent?

Accepted Answer

CatchIntent is an AI-powered social listening tool that monitors online conversations for buying intent. We scan platforms like Reddit, X (Twitter), LinkedIn, Hacker News, and Bluesky to find people actively looking for solutions like yours, so you can engage at the perfect moment.

Question 2

What platforms does CatchIntent monitor?

Accepted Answer

We monitor Reddit, X (Twitter), LinkedIn, Hacker News, and Bluesky. X (Twitter) and LinkedIn are available as paid add-ons. YouTube is on our roadmap.

Question 3

How does the AI detect buying intent?

Accepted Answer

Our AI analyzes context, language patterns, and sentiment to identify genuine buying intent. It goes beyond keyword matching — distinguishing between casual mentions and active solution-seeking. We look for signals like comparison questions, pain point discussions, and direct product recommendations.

Question 4

How quickly will I receive alerts?

Accepted Answer

Signals are typically detected within minutes of a post being published. You can receive alerts via Email, Slack, Discord, Telegram, or webhooks in real-time.

Question 5

Can I try CatchIntent before paying?

Accepted Answer

Yes! Every plan includes a 7-day free trial with no credit card required. You get full access to create listeners and receive signals, so you can experience the value before committing.

Question 6

What's a Listener?

Accepted Answer

A Listener is your custom monitoring configuration. You define the keywords to track, platforms to monitor, and criteria for what makes a good signal. Think of it as setting up a smart search that runs 24/7 and only alerts you to high-quality opportunities.

Question 7

What's a Signal?

Accepted Answer

A Signal is a qualified lead — a conversation that our AI has identified as showing genuine buying intent related to your keywords. Each signal includes the original post, AI analysis, intent score, and recommended response timing. Unlike raw mentions, signals have been vetted by AI to ensure relevance.

Question 8

What intent types does CatchIntent detect?

Accepted Answer

We detect multiple intent types including: seeking alternatives, asking for recommendations, comparing solutions, discussing pain points, looking to switch providers, budget discussions, and direct competitor mentions. Each signal is tagged with the detected intent.

Question 9

What is the relevance score?

Accepted Answer

Each signal receives a 0-100 relevance score based on how well it matches your listener criteria. Higher scores indicate stronger buying intent and better keyword match. You can set a minimum threshold to only receive high-quality signals.

Question 10

Why do you offer fewer signals than competitors offer mentions?

Accepted Answer

We offer signals, not mentions. Competitors give you 10,000+ raw keyword matches — most of which are noise you'll spend hours filtering through. We give you 50-500 qualified signals that have passed AI analysis for buying intent. Each signal is a genuine opportunity worth responding to. You're paying for leads, not for noise.

Question 11

Isn't 50-150 signals per month too few?

Accepted Answer

Each signal is a qualified lead worth responding to. If a competitor gives you 10,000 mentions, you might find 50-100 actionable opportunities after hours of manual filtering. We do that filtering for you with AI. Most users find 50-150 quality signals more valuable than 10,000 unfiltered mentions.

Question 12

What happens after my free trial ends?

Accepted Answer

Your trial automatically converts to a paid subscription if you don't cancel. You'll receive a reminder email before being charged. If you cancel during the trial, you won't be charged anything.

Question 13

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.

Question 14

What counts toward my monthly signal limit?

Accepted Answer

Only signals that pass our AI analysis and are surfaced to you count toward your limit. Our pre-filtering reduces noise by 95%+, so you only pay for high-quality opportunities — not raw keyword matches.

Question 15

Is there a refund policy?

Accepted Answer

Yes, we offer a full refund within 7 days of your first payment if CatchIntent doesn't meet your needs. For annual plans, we offer prorated refunds for unused months within the first 30 days.

Question 16

What notification channels are available?

Accepted Answer

All plans include Email, Slack, Discord, and Telegram integrations. Pro and Enterprise plans also get webhook support for custom integrations.

Question 17

Can I integrate with my CRM?

Accepted Answer

Enterprise plans include API access for custom integrations with your CRM, sales tools, or internal systems. Pro plans can use webhooks to push signals to Zapier, Make, or similar automation tools.

Question 18

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption for data in transit (TLS 1.3) and at rest (AES-256). Your account is protected with secure authentication, and we never share your data with third parties.

Question 19

Do you comply with GDPR?

Accepted Answer

Yes. We only process publicly available data and provide tools to manage your account data. You can export or delete your data at any time.

Frequently Asked Questions

What is CatchIntent?

What platforms does CatchIntent monitor?

How does the AI detect buying intent?

How quickly will I receive alerts?

Can I try CatchIntent before paying?

Still have questions?