Social listening for e-commerce brands
Customers discuss products on Reddit before buying. CatchIntent helps you find them, monitor your brand, and track competitors.
E-commerce customers research publicly
Before making purchases, customers ask for recommendations on Reddit, discuss product experiences, and compare alternatives. These conversations influence buying decisions — and they're happening whether you're listening or not.
E-commerce marketing challenges
The e-commerce landscape is competitive. Here's what makes growth challenging for online brands.
Rising ad costs
Facebook and Google ads get more expensive every year. CAC keeps climbing while ROAS declines.
Review platform dependency
Amazon reviews matter, but you can't control them. Meanwhile, product discussions on Reddit influence buyers you never see.
Competitor products everywhere
When someone asks 'best [product category],' are you in the recommendations? Without monitoring, you don't know.
Brand reputation invisible
Customers share product experiences on Reddit. Praise and complaints happen without your knowledge.
Missing product feedback
Users discuss what they love and hate about products. This intelligence should inform your product development.
How it works
Get started in minutes, not days
Set up your keywords
Add keywords for your e-commerce & dtc space, competitors, and problems you solve.
AI monitors 24/7
CatchIntent scans Reddit, HN, and Bluesky for relevant conversations and buying intent.
Receive qualified signals
Get alerts for high-intent conversations. AI filters noise so you see what matters.
Engage and convert
Respond to opportunities while conversations are active. Build relationships that convert.
Why teams choose CatchIntent
Lower acquisition costs
Find customers organically through social discussions instead of expensive paid ads.
Protect brand reputation
Know when customers discuss your brand. Address issues before they spread.
Win competitive conversations
Be present in product comparison discussions. Position against competitor weaknesses.
Real product feedback
Hear unfiltered customer opinions. Improve products based on actual usage feedback.
Find brand advocates
Discover customers who love your products. Turn them into ambassadors and testimonials.
Trend early warning
Spot emerging product trends and shifting customer preferences before competitors.
Real signals e-commerce brands catch
These are actual examples of signals CatchIntent surfaces for e-commerce companies.
"Looking for recommendations for [product category]. Budget is around $200. What do you all use?"
"Comment: Just bought this after the review. Love it! Where can I get the accessories you mentioned?"
"[Competitor Product] broke after 3 months. What are some better quality alternatives? Need recs!"
"Anyone tried [Your Product]? Considering it but want to hear real experiences first."
"Love the design! This is exactly what the [category] market needed. Just ordered two."
"Looking for bulk orders of [product category] for our office. Any B2B recommendations?"
Simple pricing,
no surprises
Two products, one workspace. Pick the one that fits your motion. Billed monthly, cancel anytime.
Free Trial
$0Try Social Listening for 7 days. No credit card required.
Basic
For solo founders testing the waters.
Pro
PopularFor teams ready to scale outreach.
Enterprise
For teams who need premium AI and full control.
Frequently Asked Questions
Which product categories work best?
Any category discussed on Reddit: tech products, fitness gear, skincare, home goods, fashion, and more. If people discuss your category online, it works.
Is this for DTC or marketplace sellers?
Both. DTC brands monitor their own site reputation. Marketplace sellers track product discussions beyond the platform.
How do we respond to product recommendations?
Be helpful and transparent. Share why your product fits their specific needs. Disclose your affiliation with the brand.
Can we track specific products?
Yes! Monitor individual product names, SKUs, and category terms. Track exactly what matters to your business.
What about negative reviews?
Address them professionally. Acknowledge issues, offer solutions, and show you care. Public responsiveness builds trust.
How does this compare to review monitoring tools?
Review tools track platform reviews. CatchIntent tracks broader discussions across Reddit and social platforms where purchase decisions form.
Have more questions? Browse all FAQs or talk to the founder
Still wondering?
See what your favorite LLM has to say about us, then make an informed decision.
