Billing & Plans

Manage your CatchIntent subscription, track usage, and upgrade when you need more.

Plans Overview

Feature	Basic	Pro	Enterprise
Signals per month	100	300	Unlimited
Listeners	3	10	Unlimited
Keywords per listener	5	8	100
Team members	1	5	Unlimited
Platforms	All	All	All
AI Response Suggestions	—	✓	✓
Webhooks	—	✓	✓
API Access	—	—	✓
Signal Retention	3 months	6 months	1 year
Support	Email	Priority	Dedicated

Note

Check catchintent.com/pricing for current pricing.

Viewing Your Current Plan

1. Go to Settings → Billing
2. See your current plan and status
3. View your billing cycle dates

Usage Tracking

What Counts as a Signal?

A signal is counted when:

• A post passes your relevance threshold
• It’s saved to your signals dashboard

Signals that don’t count toward your quota:

• Posts filtered out before reaching your threshold
• Dropped posts (below threshold)
• Promoted posts (these do count when promoted)

Checking Your Usage

1. Go to Settings → Billing
2. View Usage This Period
3. See signals used vs. your plan limit

Your usage resets at the start of each billing cycle.

What Happens When You Hit Your Limit?

When you reach your monthly signal limit:

• CatchIntent continues monitoring
• New signals are held (not lost)
• You’ll be notified to upgrade
• Upgrading releases held signals

Tip

If you consistently hit your limit, consider upgrading to avoid missing opportunities.

Included Platform Quotas

X (Twitter) monitoring is included in your plan:

• Basic: 1 X listener included
• Pro: 3 X listeners included
• Enterprise: Custom quotas

LinkedIn intelligence is available via Agentic Search — use natural language to find B2B prospects based on your listener signals.

Monthly Search Credits

Basic and Pro plans include 100 Agentic Search credits per month. Credits reset each billing cycle. You can also purchase additional credit packs from the billing page.

Upgrading Your Plan

When to Upgrade

Consider upgrading if you:

• Consistently hit your signal limit
• Need more listeners for different use cases
• Want to add more team members
• Need AI response suggestions
• Want priority support

How to Upgrade

1. Go to Settings → Billing
2. Click Upgrade Plan
3. Select your new plan
4. Confirm payment details
5. Your new limits are available immediately

Note

When you upgrade mid-cycle, you’ll be charged a prorated amount for the remainder of your billing period.

Downgrading Your Plan

If you need fewer features:

1. Go to Settings → Billing
2. Click Change Plan
3. Select a lower plan
4. Confirm the change

What happens when you downgrade:

• Change takes effect at the end of your current billing period
• You keep current plan features until then
• If you exceed new plan limits, you’ll need to reduce usage

If You Have	And Downgrade To	You’ll Need To
10 listeners	Basic (3 max)	Delete or pause listeners
5 team members	Basic (1 max)	Remove team members

Payment Methods

Updating Payment Method

1. Go to Settings → Billing
2. Click Payment Method
3. Enter new card details
4. Save

Billing History

View past invoices:

1. Go to Settings → Billing
2. Click Billing History
3. Download invoices as needed

Canceling Your Subscription

To cancel:

1. Go to Settings → Billing
2. Click Cancel Subscription
3. Confirm cancellation

What happens when you cancel:

• You keep access until the end of your billing period
• After that, your account moves to a limited free state
• Your data is retained for 30 days
• You can reactivate anytime during this period

Caution

Canceling doesn’t delete your workspace. To fully delete your data, go to Settings → Workspace → Delete Workspace after canceling.

Free Trial

If you’re on a free trial:

• 7 days of access
• 1 listener with up to 5 keywords
• 5 signals to experience the platform
• AI Response Suggestions included so you can try the full experience
• No payment required until trial ends

After Your Trial

When your trial ends:

• With payment method: Automatically starts your selected plan
• Without payment method: Account is paused until you subscribe

Enterprise Plans

For larger teams or custom needs:

• Custom signal limits
• Custom listener limits
• Dedicated support
• Custom integrations
• Volume discounts

Contact [email protected] to discuss enterprise options.

Common Questions

Is there a free plan? We offer a 7-day free trial. After that, paid plans start with Basic.

Can I change plans anytime? Yes. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

What payment methods do you accept? All major credit cards via our payment processor.

Do you offer annual billing? Yes. Annual plans include a discount. Contact support to switch to annual billing.

Can I get a refund? Contact [email protected] within 14 days of a charge for refund requests.