Glossary
A notification channel configured to receive signals. Alerts can be email, Slack, Discord, Telegram, or webhooks. You attach alerts to listeners to get notified when new signals arrive.
Backup Codes
Section titled “Backup Codes”One-time use codes provided when you enable two-factor authentication. Use these to access your account if you lose your authenticator app.
Brand Monitoring
Section titled “Brand Monitoring”A listener purpose focused on tracking mentions of your own product. Useful for catching support questions, feedback, and praise.
Brand Voice
Section titled “Brand Voice”Your configured communication style used by AI when generating response suggestions. Set up in workspace settings.
Competitive Intelligence
Section titled “Competitive Intelligence”A listener purpose focused on tracking mentions of competitor products. Useful for finding users ready to switch and understanding market sentiment.
Contacted
Section titled “Contacted”See Reached Out.
Dropped Post
Section titled “Dropped Post”A post that matched your keywords but scored below your relevance threshold. You can view dropped posts to help calibrate your settings.
Ignored
Section titled “Ignored”A signal status indicating you’ve decided not to pursue the signal. When ignoring a signal, you must provide a reason, which helps improve AI accuracy over time. You can only ignore signals in the “New” status.
Keywords
Section titled “Keywords”Terms you configure in a listener that indicate what you’re looking for. CatchIntent monitors for posts containing these keywords.
Lead Generation
Section titled “Lead Generation”A listener purpose focused on finding potential customers actively looking for solutions like yours.
Listener
Section titled “Listener”A monitoring configuration that defines what you’re looking for, where to look, and how strict the filtering should be. Each listener has keywords, platform selections, and a relevance threshold.
Listener Health
Section titled “Listener Health”An indicator of how well your listener is performing. Healthy listeners produce relevant signals; unhealthy listeners may have keywords that are too broad or too narrow.
A terminal signal status indicating the deal didn’t work out. The lead either declined, went with a competitor, or otherwise didn’t convert. You can add notes explaining the outcome.
The initial signal status when a signal is first detected. From here, you can either reach out to the lead or ignore the signal.
No Response
Section titled “No Response”A signal status indicating you reached out but received no reply. From this status, you can retry outreach by moving back to “Reached Out”.
Notification
Section titled “Notification”See Alert.
Platform
Section titled “Platform”A source that CatchIntent monitors for signals. Currently: Reddit, X/Twitter (included in Basic and Pro plans), Hacker News, and Bluesky. LinkedIn intelligence is available via Agentic Search.
Pipeline
Section titled “Pipeline”A lightweight kanban board for managing signals through your sales process—ideal if you don’t already use a CRM. Signals are organized into columns by status (New, Reached Out, Replied, Won, Lost), and you can drag and drop to update statuses. For teams with existing CRMs, native integrations are coming soon.
Content from a monitored platform that may become a signal. Includes Reddit posts and comments, X/Twitter posts, Hacker News stories and comments, and Bluesky posts.
Promoted Post
Section titled “Promoted Post”A dropped post that you manually promote to a signal. Promoted posts count toward your signal quota.
Reached Out
Section titled “Reached Out”A signal status indicating you’ve sent your initial response to the original post. This replaces the previous “Contacted” status. From here, you wait for the lead to reply.
Relevance Score
Section titled “Relevance Score”A number from 0-100 indicating how well a post matches your listener’s criteria. Higher scores mean stronger matches.
Relevance Threshold
Section titled “Relevance Threshold”The minimum relevance score required for a post to become a signal. Set per listener. We recommend starting at 70-75%.
Replied
Section titled “Replied”A signal status indicating the lead has responded to your outreach. This is a positive signal—from here, you track the outcome to Won or Lost.
Response Suggestion
Section titled “Response Suggestion”An AI-generated draft response for a signal, based on the conversation context and your brand voice.
Scheduled Summary
Section titled “Scheduled Summary”A digest of signals sent at regular intervals (daily, weekly) instead of real-time. Useful for reducing notification volume.
Signal
Section titled “Signal”A qualified lead—a conversation where someone shows genuine intent relevant to what you’re monitoring. Signals are posts that pass your relevance threshold.
Threshold
Section titled “Threshold”See Relevance Threshold.
Two-Factor Authentication (2FA)
Section titled “Two-Factor Authentication (2FA)”An additional security layer requiring both your password and a code from an authenticator app to log in.
Webhook
Section titled “Webhook”A way to send signals to external systems via HTTP POST requests. Useful for CRM integrations, custom workflows, and connecting to tools like Zapier.
A terminal signal status indicating you successfully closed the deal. When marking a signal as Won, you can record the deal value and add notes. This data is used for ROI tracking and measuring signal quality.
Workspace
Section titled “Workspace”Your team’s home in CatchIntent. Contains your listeners, signals, team members, and settings. Each workspace has its own billing and usage limits.