Glossary
A notification channel configured to receive signals. Alerts can be email, Slack, Discord, Telegram, or webhooks. You attach alerts to listeners to get notified when new signals arrive.
Backup Codes
Section titled “Backup Codes”One-time use codes provided when you enable two-factor authentication. Use these to access your account if you lose your authenticator app.
Brand Monitoring
Section titled “Brand Monitoring”A listener purpose focused on tracking mentions of your own product. Useful for catching support questions, feedback, and praise.
Brand Voice
Section titled “Brand Voice”Your configured communication style used by AI when generating response suggestions. Set up in workspace settings.
Competitive Intelligence
Section titled “Competitive Intelligence”A listener purpose focused on tracking mentions of competitor products. Useful for finding users ready to switch and understanding market sentiment.
Contacted
Section titled “Contacted”A signal status indicating you’ve responded to the original post.
Dropped Post
Section titled “Dropped Post”A post that matched your keywords but scored below your relevance threshold. You can view dropped posts to help calibrate your settings.
Ignored
Section titled “Ignored”A signal status indicating you’ve reviewed the signal and decided not to pursue it.
Keywords
Section titled “Keywords”Terms you configure in a listener that indicate what you’re looking for. CatchIntent monitors for posts containing these keywords.
Lead Generation
Section titled “Lead Generation”A listener purpose focused on finding potential customers actively looking for solutions like yours.
Listener
Section titled “Listener”A monitoring configuration that defines what you’re looking for, where to look, and how strict the filtering should be. Each listener has keywords, platform selections, and a relevance threshold.
Listener Health
Section titled “Listener Health”An indicator of how well your listener is performing. Healthy listeners produce relevant signals; unhealthy listeners may have keywords that are too broad or too narrow.
A signal status indicating the signal has been detected but not yet reviewed.
Notification
Section titled “Notification”See Alert.
Platform
Section titled “Platform”A source that CatchIntent monitors for signals. Currently: Reddit, X/Twitter (paid add-on), Hacker News, and Bluesky.
Content from a monitored platform that may become a signal. Includes Reddit posts and comments, X/Twitter posts, Hacker News stories and comments, and Bluesky posts.
Promoted Post
Section titled “Promoted Post”A dropped post that you manually promote to a signal. Promoted posts count toward your signal quota.
Relevance Score
Section titled “Relevance Score”A number from 0-100 indicating how well a post matches your listener’s criteria. Higher scores mean stronger matches.
Relevance Threshold
Section titled “Relevance Threshold”The minimum relevance score required for a post to become a signal. Set per listener. We recommend starting at 70-75%.
Response Suggestion
Section titled “Response Suggestion”An AI-generated draft response for a signal, based on the conversation context and your brand voice.
Reviewed
Section titled “Reviewed”A signal status indicating you’ve looked at the signal and are deciding whether to engage.
Scheduled Summary
Section titled “Scheduled Summary”A digest of signals sent at regular intervals (daily, weekly) instead of real-time. Useful for reducing notification volume.
Signal
Section titled “Signal”A qualified lead—a conversation where someone shows genuine intent relevant to what you’re monitoring. Signals are posts that pass your relevance threshold.
Threshold
Section titled “Threshold”See Relevance Threshold.
Two-Factor Authentication (2FA)
Section titled “Two-Factor Authentication (2FA)”An additional security layer requiring both your password and a code from an authenticator app to log in.
Webhook
Section titled “Webhook”A way to send signals to external systems via HTTP POST requests. Useful for CRM integrations, custom workflows, and connecting to tools like Zapier.
Workspace
Section titled “Workspace”Your team’s home in CatchIntent. Contains your listeners, signals, team members, and settings. Each workspace has its own billing and usage limits.