Limits & Quotas
Understand how CatchIntent measures usage and what’s included in each plan.
Plan Limits
Section titled “Plan Limits”| Resource | Basic | Pro | Enterprise |
|---|---|---|---|
| Signals per month | 100 | 300 | 500+ |
| Listeners | 3 | 10 | 25+ |
| Keywords per listener | 5 | 8 | 100 |
| Team members | 1 | 5 | Unlimited |
| AI Response Suggestions | — | ✓ | ✓ |
| CRM Integration | — | HubSpot | All CRMs |
| Webhooks | — | ✓ | ✓ |
| API Access | — | — | ✓ |
| Signal Retention | 30 days | 90 days | 365 days |
What Counts as a Signal
Section titled “What Counts as a Signal”A signal is counted when a post:
- Matches your listener’s keywords
- Scores above your relevance threshold
- Is saved to your signals dashboard
These Count
Section titled “These Count”| Scenario | Counts? |
|---|---|
| Post matches keywords and passes threshold | Yes |
| Promoted dropped post | Yes |
| Same post matched by multiple listeners | Once per listener match |
These Don’t Count
Section titled “These Don’t Count”| Scenario | Counts? |
|---|---|
| Post matches keywords but below threshold | No (it’s a “dropped post”) |
| Post is filtered out before AI scoring | No |
| Viewing a signal | No |
| Changing signal status | No |
| Generating response suggestions | No (separate limit) |
Signal Quota
Section titled “Signal Quota”When You Approach Your Limit
Section titled “When You Approach Your Limit”You’ll see a warning in the dashboard when you’re near your monthly limit.
When You Hit Your Limit
Section titled “When You Hit Your Limit”- Monitoring continues in the background
- New signals are held in a queue
- You’ll be notified to upgrade
- Upgrading immediately releases queued signals
Quota Reset
Section titled “Quota Reset”Your signal quota resets at the start of every month. Unused signals don’t roll over.
Listener Limits
Section titled “Listener Limits”Your plan determines how many listeners you can have active.
| Plan | Active Listeners | Keywords per Listener |
|---|---|---|
| Basic | 3 | 5 |
| Pro | 10 | 8 |
| Enterprise | 25 | 100 |
Reaching Your Listener Limit
Section titled “Reaching Your Listener Limit”If you need more listeners:
- Upgrade to a plan with more listeners
- Consolidate — Combine similar listeners by adding more keywords to one listener
- Delete listeners you no longer need
Team Member Limits
Section titled “Team Member Limits”| Plan | Team Members |
|---|---|
| Basic | 1 (owner only) |
| Pro | Up to 5 |
| Enterprise | Up to 10 |
The workspace owner always counts as one member. Need more seats? Contact sales for custom enterprise plans.
AI Response Suggestions
Section titled “AI Response Suggestions”| Plan | Available |
|---|---|
| Basic | — |
| Pro | ✓ |
| Enterprise | ✓ |
Response suggestions are available on Pro and Enterprise plans. You can regenerate up to 3 times per signal, with a short cooldown between regenerations.
Webhooks
Section titled “Webhooks”| Plan | Available |
|---|---|
| Basic | — |
| Pro | ✓ |
| Enterprise | ✓ |
Webhooks let you send signals to external systems for automation workflows and custom notifications.
CRM Integration
Section titled “CRM Integration”| Plan | Available CRMs |
|---|---|
| Basic | — |
| Pro | HubSpot |
| Enterprise | HubSpot, Pipedrive, Close, Zoho CRM |
CRM integration lets you sync signals directly to your CRM as contacts and deals. Two-way sync keeps your pipeline in sync with deal outcomes.
See the CRM Integration guide for setup instructions.
Platform Limits
Section titled “Platform Limits”All plans include access to these platforms at no extra cost:
- Hacker News
- Bluesky
X (Twitter)
Section titled “X (Twitter)”X/Twitter monitoring is included in your plan:
| Plan | X Listeners Included |
|---|---|
| Basic | 1 |
| Pro | 3 |
| Enterprise | Custom |
LinkedIn intelligence is available via Agentic Search. Basic and Pro plans include 100 search credits per month. Additional credit packs can be purchased separately.
API Limits
Section titled “API Limits”API access is available on Enterprise plans. Contact [email protected] for details on rate limits and access.
Fair Use
Section titled “Fair Use”While we don’t impose hard limits on certain activities, we expect reasonable usage:
- Frequent exports — Automated bulk exports may be rate limited
- Excessive webhook failures — Consistently failing webhooks may be paused
- Abuse — Accounts that appear to be scraping or abusing the service may be suspended
Checking Your Usage
Section titled “Checking Your Usage”View your current usage anytime:
- Go to Settings → Billing
- See Usage This Period
- View signals used, listeners active, and team members
Upgrading for More
Section titled “Upgrading for More”If you need more of anything:
- Go to Settings → Billing
- Click Upgrade Plan
- Select a plan that fits your needs
Upgrades take effect immediately.